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Returns Customer satisfaction is always our top priority, and as such we handle each query on an individual basis to the best of our ability. While we hope that you are delighted with your order, if you are not perfectly satisfied with your goods we will happily offer you a full refund or exchange.
unworn and in perfect condition, with all the labels attached and in the original packaging. Please contact us on dina-malkova@mail.ru within 48 hours of receiving your purchased or ordered item. Your items must be shipped to us by Royal Mail (first class) or using one of international carriers. We can only issue refunds or exchanges on items that are shipped back to us within 14 days of receipt. All successfully returned items will only be credited to the account used to originally purchase the items, less any taxes, import duties or shipping charges incurred. With exchanges, your new item(s) will be shipped to you as soon as we receive your returned package with any additional payment required.
wear on the tags. We do not sell used items and will not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser. If you have any queries, or wish to discuss the returns procedure in further detail, please do not hesitate to contact us. |
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© 2008 DINA MALKOVA. All rights reserved. Dina Malkova Fashion - Women's exclusive wear: embroidered jackets, women's blouses and tops, women's jackets and coats, women's skirts, embroidered boots. Handmade silk jackets , Handmade wool jackets. Linen dresses. |